Person: Avgerinos, Emmanouil
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First Name
Emmanouil
Last Name
Avgerinos
Affiliation
IE University
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IE Business School
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Operations and Business Analytics
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Publication The Effect of a Third-Party Facilitator on Supply Chain Collaboration: Evidence from a Dutch Supply Chain Network(SSRN, 2022-12-01) Avgerinos, Emmanouil; Guha, Reeju; Slabbers, Tom; Fragkos, Ioannis; Zuidwijk, Rob; https://ror.org/02jjdwm75Collaboration among supply chain actors leads to improved market access, and reduced logistics costs. In practice, however, collaboration initiatives are challenging to implement, due to barriers such as the sharing of sensitive information, coordination complexity, and the lack of operational visibility. The impact of such barriers may be mitigated by a third-party facilitator – an organization that facilitates coordination among actors, and safeguards sensitive information. We assess the impact of such a facilitator on supply chain collaboration. We further investigate whether the facilitator may induce a positive, second-order effect on environmental impact and logistics costs through improving collaboration. We test our hypotheses using survey interviews on member organizations of Connekt, a logistics facilitator. Our results suggest that the facilitator increases the number of collaborations, which leads to reduction in supply chain costs and a positive environmental impact. Lastly, we demonstrate that larger firms further improve collaborations, in the presence of the facilitator.Publication Quits Versus Discharges Across Job Levels: Revisiting the Positive Side of Turnover(SAGE Journals, 2022-08-25) Avgerinos, Emmanouil; Simón, Cristina; Revilla, Elena; https://ror.org/02jjdwm75Although the functional effects of turnover have been argued from the earliest research in the field, empirical evidence so far supports a general negative effect on unit performance, and attempts to explore its potential benefits are scarce. It has been argued that one reason for the absence of positive effects has to do with a lack of specificity of the turnover construct. The present study focuses on two sources of specificity: the reason for turnover and the job level of the departing employees. Our objective is to perform integrative research to analyze their joint effects and discuss how the four turnover scenarios created by their combination make their potential benefits of departures salient. We integrate arguments from human and social capital theories with the literature on team adaptation and change to develop our conceptual framework, and test our hypotheses using longitudinal monthly data from 5,202 stores of a large fashion multinational retailer in 39 countries. Our results provide evidence of a curvilinear relationship between staff quits and unit performance, and show that discharges are linearly beneficial both for managerial and staff positions, although at different degrees. Our findings demonstrate that differentiating between quits and discharges matters, and that the relative value conveyed by the job level of the departing employees is a relevant contingency in this distinct effect over performance.Publication The Effect of Subcontracted Labor Mix on Financial Performance: Evidence from High-Tech Project Teams(INFORMS PubsOnline, 2022-06-20) Avgerinos, Emmanouil; Momcheva, Antoaneta; Salvador, Fabrizio; https://ror.org/02jjdwm75We investigate the effect of using subcontracted workers together with permanent employees on long and complex project’s financial performance. Academic/Practical relevance: Organizations are increasingly staffing project teams with subcontracted workers, in order to adapt to variations in demand and access specialist expertise. Despite the importance of this phenomenon, there is scant research on the effect of subcontracted workers on project performance. Investigating such an effect is important because past findings on the effects of subcontracting in retail or assembly lines cannot be simply extrapolated to the more demanding tasks associated to project environments. Methodology: We first develop a theoretical model to conceptualize how and under what conditions subcontracted workers impact project performance. We then test our hypotheses analyzing 413 projects of a European high-tech firm. Results: We find that greater use of subcontracted workers increases project profit margins. This positive effect becomes even more prominent as team size is increased. However, in projects with large scope changes, the positive effect of subcontracted workers is attenuated. Finally, we focus on the level of expertise of subcontracted workers and find that the positive effect on project performance is stronger for lower skilled subcontracted workers than for higher skilled ones. Managerial Implications: Our analysis shows that reliance on subcontracted workers in complex projects can positively impact project margins, especially for larger teams.Publication Dual-channel competition: the role of quality improvement and price-matching(Taylor & Francis, 2021-05-06) Avgerinos, Emmanouil; Xu, Jinpeng; Huang, Yufei ; Feng, Gengzhong; Chu, Feng; https://ror.org/02jjdwm75Quality improvement and price-matching are two commonly used competing strategies by the retailers. However, it is still unclear how the retailers should deliberate over the two strategies when selling in both online and o ine markets. In this paper, we consider two dual-channel retailers selling a substitutable product to consumers in both online and o ine markets. Especially, the retailers compete in the online market, and their o ine markets are exclusive to themselves. We establish a game-theoretical model to investigate the trade-o between quality improvement and price-matching in competition, and the impact on retailers' pro ts and consumer surplus in the dual-channel market structure. The analysis shows that, rst, a retailer should choose to improve its quality to avoid price competition when the online market is small; second, when retailers engage in price competition, the retailer with larger o ine market is more willing to adopt price matching, while the retailer with a small share of o ine market can be hurt; third, quality improvement can always increase the consumer surplus, while price-matching always hurts consumer surplus due to price collusion.