Person: Arenas, Álvaro
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Álvaro
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Arenas
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IE University
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IE Business School
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Information Systems and Technology
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Publication How does IT affect design centricity approaches: Evidence from Spain’s smart tourism ecosystem(Elsevier, 2019-04) Arenas, Álvaro; Goh, Jie Mein; Urueña, Alberto; https://ror.org/02jjdwm75Little or no prior work has examined how information technology enables the development of a design centered digital ecosystem. To examine this research question, we employ a capabilities lens and identify the pathways through which IT drives the development of a design centric smart tourism ecosystem. We analyzed archival data and data collected from interviews conducted in Spain, a country which has embarked on smart destinations projects and topped the World Economic Forum’s Travel and Competitiveness Index. From our analysis, we delineate and identify specific IT-enabled capabilities important for a country implementing smart tourism projects. We find that many of the IT resources available help develop key capabilities necessary for creating a design centric smart tourism ecosystem.Publication How To Keep Your Information Secure Toward A Better Understanding Of Users Security Behavior(Elsevier, 2024-01) Arenas, Álvaro; Ray, Guatam; Hidalgo, Antonio; Urueña, Alberto; https://ror.org/02jjdwm75Use of computers and the Internet is an integral part of our lives, with business becoming more digital. As a result, individuals are using their home computers to perform diverse tasks and to store sensitive data. This paper investigates the relative efficacy of two strategies to protect home computers from security threats: security tools and security activities. For the analysis, we collected data from over 1900 individuals in Spain, following an approach combining self- reported data, via an online survey, with actual data collected directly from home users' computers. The main contribution of the paper is to provide a model, based on routine activity theory, explaining the role of security tools and security activities in protecting personal computers from malware infection, thus offering an in-depth understanding of users' security behavior. Using multivariate, logit and probit regressions, our study reveals that having security tools is positively related with higher risk activities and more infections, while pursuing security activities reduces malware infections. These results have important implications for policy makers and organizations, reinforcing the view that security tools are not sufficient to protect users from malware infection, and the need to develop security education and awareness programs for computer users.Publication Understanding workers’ adoption of productivity mobile applications. fuzzy set qualitative comparative analysis (fsQCA)(Taylor and Francis Ltd., 2018) Urueña, Alberto; Hidalgo, Antonio; Arenas, Álvaro; https://ror.org/02jjdwm75Mobile devices such as smartphones and tablets become more present in our lives every day. Most of these devices use the Android operating system (O.S.),becoming the most popular O.S. for mobile devices. For these devices,there i. huge offer of application software that provides answers to users’ different needs. This study aims to analyse how combinations of personality factors,sociodemographic variables and Internet use influence the adoption of productivity mobile apps by workers. To achieve this. combination of these variables is analysed using fuzzy set Qualitative Comparative Analysis (fsQCA.) that allows us to analyse complex complementarities among factors. The results show the importance of distinct personality traits–extraversion and agreeableness–to understand the adoption of these services. Our study also provides relevant insight for software developers to target segments interested in the use of productivity software in their mobile devices. © 2018 The Author(s). Published by Informa UK Limited,trading as Taylor & Francis Group.Publication IT value creation in public sector: how IT-enabled capabilities mitigate tradeoffs in public organisations(Taylor & Francis, 2020-01-06) Goh, Jie Mein; Arenas, Álvaro; https://ror.org/02jjdwm75Governments today are striving to improve services in the public sector through digital transformation programs but face tremendous pressures from multiple fronts (economy, national security, healthcare, education, etc.). Even when worldwide enterprise IT spending for the government and education markets has been increasing and is expected to surpass $652 billion in 2023 to cater to such transformation programs, 80% of the government transformation efforts failed to achieve expected results. A plausible reason for this lacklustre performance could be the presence of tradeoffs or conflicts that is particularly salient in public organisations. To better understand the mechanisms by which IT enables or inhibits capabilities of the public organisations in attaining public value, we adopt a conflict resolution lens to study how information technology (IT) enabled capabilities to mitigate these tradeoffs. Using a dataset collected from public organisations in a European country unreeling from a financial crisis, we examine the processes by which IT enables public organisations to manage the tradeoffs arising from conflicting value-based goals. We identify three mitigation strategies facilitated via IT-enabled organisational capabilities – bias, tunnelling and hybridisation. This paper contributes to the understanding of how IT mitigates value-based tradeoffs in public organisations to achieve public value.