Publication: How does IT affect design centricity approaches: Evidence from Spain’s smart tourism ecosystem
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Date
2019-04
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Elsevier
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Abstract
Little or no prior work has examined how information technology enables the development of a design centered digital ecosystem. To examine this research question, we employ a capabilities lens and identify the pathways through which IT drives the development of a design centric smart tourism ecosystem. We analyzed archival data and data collected from interviews conducted in Spain, a country which has embarked on smart destinations projects and topped the World Economic Forum’s Travel and Competitiveness Index. From our analysis, we delineate and identify specific IT-enabled capabilities important for a country implementing smart tourism projects. We find that many of the IT resources available help develop key capabilities necessary for creating a design centric smart tourism ecosystem.
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Attribution-NonCommercial-NoDerivatives 4.0 International
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IE Business School
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Arenas, A. , Goh, J. M., & Urueña, A. (2019). How does IT affect design centricity approaches: Evidence from Spain’s smart tourism ecosystem. International Journal of Information Management, 45, 149-162. https://doi.org/10.1016/j.ijinfomgt.2018.10.015