Person: Avgerinos, Emmanouil
Loading...
Email Address
Birth Date
Research Projects
Organizational Units
Job Title
First Name
Emmanouil
Last Name
Avgerinos
Affiliation
IE University
School
IE Business School
Department
Operations and Business Analytics
Identifiers
Name
8 results
Search Results
Now showing 1 - 8 of 8
Publication When marketing and manufacturing departments integrate: The influences of market newness and competitive intensity(Science Direct, 2018-11) Avgerinos, Emmanouil; Feng, Taiwen; Huang, Yufei ; https://ror.org/02jjdwm75Although the effect of marketing-manufacturing integration on new product development (NPD) performance has been extensively studied, the question about how this integration is affected during the different stages of NPD remains unclear, especially when a firm faces a new market. In this study, we use resource dependence theory as the theoretical framework and collect survey-based data from manufacturing firms in China to investigate how market newness can affect marketing-manufacturing integration during the different stages of NPD. Our results indicate that market newness has a positive relationship with marketing-manufacturing integration during NPD's different stages, with this relationship being stronger in the early stages than in the subsequent ones. We also examine the effect of such integration during the early stages of NPD on the integration on subsequent stages of NPD. Moreover, we further investigate the moderating role of competitive intensity on the positive effect of market newness on marketing-manufacturing integration. Our findings suggest that a positive moderating effect is more prominent during the early and the final stages of NPD than during the intermediate ones. Our results provide a dynamic perspective on marketing-manufacturing integration and highlight the need for matching the appropriate level of integration with the different NPD stages.Publication The Effect of a Third-Party Facilitator on Supply Chain Collaboration: Evidence from a Dutch Supply Chain Network(SSRN, 2022-12-01) Avgerinos, Emmanouil; Guha, Reeju; Slabbers, Tom; Fragkos, Ioannis; Zuidwijk, Rob; https://ror.org/02jjdwm75Collaboration among supply chain actors leads to improved market access, and reduced logistics costs. In practice, however, collaboration initiatives are challenging to implement, due to barriers such as the sharing of sensitive information, coordination complexity, and the lack of operational visibility. The impact of such barriers may be mitigated by a third-party facilitator – an organization that facilitates coordination among actors, and safeguards sensitive information. We assess the impact of such a facilitator on supply chain collaboration. We further investigate whether the facilitator may induce a positive, second-order effect on environmental impact and logistics costs through improving collaboration. We test our hypotheses using survey interviews on member organizations of Connekt, a logistics facilitator. Our results suggest that the facilitator increases the number of collaborations, which leads to reduction in supply chain costs and a positive environmental impact. Lastly, we demonstrate that larger firms further improve collaborations, in the presence of the facilitator.Publication Team familiarity in cardiac surgery operations: The effects of hierarchy and failure on team productivity(SAGE Journals, 2019-10-01) Avgerinos, Emmanouil; Fragkos, Ioannis; Huang, Yufei; https://ror.org/02jjdwm75Project teams are regularly assembled by a variety of organizations in order to perform knowledge-intensive tasks. Previous shared experiences among their members can have a significant impact on team performance. In this study, we use a unique and detailed dataset of 6206 cardiac surgeries from a private hospital in Europe, property of an American non-profit organization, in order to examine how past shared experiences of individuals affect future team productivity. Using transactive memory system as theoretical framework, we first decompose overall team familiarity into horizontal familiarity (e.g. surgeon to surgeon) and hierarchical familiarity (e.g. surgeon to nurse) and find that the former one is more beneficial for team productivity than the latter one. Next, we observe that horizontal familiarity of high-power, high-status individuals has a higher impact on team productivity than the one among subordinate individuals. Finally, we investigate how past failure experiences of individuals in the same team can increase future team productivity more than past shared successes. Our results provide useful insights for managers who aim to increase team productivity via better team allocation strategies.Publication Quits Versus Discharges Across Job Levels: Revisiting the Positive Side of Turnover(SAGE Journals, 2022-08-25) Avgerinos, Emmanouil; Simón, Cristina; Revilla, Elena; https://ror.org/02jjdwm75Although the functional effects of turnover have been argued from the earliest research in the field, empirical evidence so far supports a general negative effect on unit performance, and attempts to explore its potential benefits are scarce. It has been argued that one reason for the absence of positive effects has to do with a lack of specificity of the turnover construct. The present study focuses on two sources of specificity: the reason for turnover and the job level of the departing employees. Our objective is to perform integrative research to analyze their joint effects and discuss how the four turnover scenarios created by their combination make their potential benefits of departures salient. We integrate arguments from human and social capital theories with the literature on team adaptation and change to develop our conceptual framework, and test our hypotheses using longitudinal monthly data from 5,202 stores of a large fashion multinational retailer in 39 countries. Our results provide evidence of a curvilinear relationship between staff quits and unit performance, and show that discharges are linearly beneficial both for managerial and staff positions, although at different degrees. Our findings demonstrate that differentiating between quits and discharges matters, and that the relative value conveyed by the job level of the departing employees is a relevant contingency in this distinct effect over performance.Publication The effect of failure on performance over time: The case of cardiac surgery operations(Wiley, 2019-11-11) Avgerinos, Emmanouil; Fragkos, Ioannis; Gokpinar, Bilal; https://ror.org/02jjdwm75Failure is a common occurrence in many operational contexts involving knowledge work. Concentrating on highly critical cardiac surgery operations, we investigate how failure affects subsequent performance over time. In addressing our research questions, we draw on the sensemaking perspective and incorporate behavioral aspects of failure that are often overlooked. We develop three hypotheses on the effects of failure (i.e., in-hospital mortality of a patient) and test them with a unique data set of 4,306 cardiac surgery operations from a large European hospital, spanning five years. Our findings show that while failure promotes learning over time and improves task execution quality (as measured by patients' reduced length of stay) in the long term, its effect is the opposite in the short term. Our work also unravels how relational dynamics (i.e., familiarity) may reduce the short-term effects of failure. We find evidence that team familiarity mitigates the detrimental effects of recent failures. This implies that certain team assignment strategies after failure (e.g., putting individuals into familiar teams) may be preferable than others. We explore and illustrate this by conducting a policy simulation based on our data. This article provides new insights into how operations managers can support their employees in moving forward after failure.Publication Task Variety in Professional Service Work: When It Helps and When It Hurts(Sage Journals, 2018-03-23) Avgerinos, Emmanouil; Gokpinar, Bilal; https://ror.org/02jjdwm75In a wide range of professional service firms, individuals perform a variety of tasks which are highly cognitive and knowledge intensive yet repetitive in nature, providing significant opportunities for learning. In addition, individuals in such environments tend to enjoy considerable discretion in managing when and how they perform their tasks. In light of these observations, we investigate task allocation and timing strategies that may enhance or inhibit learning and productivity for professional service workers. Specifically, we focus on the role of task variety. We use a detailed dataset of 3,275 coronary artery bypass surgeries in a private European hospital over seven years to examine the effect of concurrent and non-concurrent exposure to task variety on learning and productivity on a focal task. We find that while concurrent exposure to variety has a positive impact on focal productivity, non-concurrent exposure to variety has a negative impact on it. Our results also suggest that short term exposure to variety amplifies these relationships.Publication The Effect of Subcontracted Labor Mix on Financial Performance: Evidence from High-Tech Project Teams(INFORMS PubsOnline, 2022-06-20) Avgerinos, Emmanouil; Momcheva, Antoaneta; Salvador, Fabrizio; https://ror.org/02jjdwm75We investigate the effect of using subcontracted workers together with permanent employees on long and complex project’s financial performance. Academic/Practical relevance: Organizations are increasingly staffing project teams with subcontracted workers, in order to adapt to variations in demand and access specialist expertise. Despite the importance of this phenomenon, there is scant research on the effect of subcontracted workers on project performance. Investigating such an effect is important because past findings on the effects of subcontracting in retail or assembly lines cannot be simply extrapolated to the more demanding tasks associated to project environments. Methodology: We first develop a theoretical model to conceptualize how and under what conditions subcontracted workers impact project performance. We then test our hypotheses analyzing 413 projects of a European high-tech firm. Results: We find that greater use of subcontracted workers increases project profit margins. This positive effect becomes even more prominent as team size is increased. However, in projects with large scope changes, the positive effect of subcontracted workers is attenuated. Finally, we focus on the level of expertise of subcontracted workers and find that the positive effect on project performance is stronger for lower skilled subcontracted workers than for higher skilled ones. Managerial Implications: Our analysis shows that reliance on subcontracted workers in complex projects can positively impact project margins, especially for larger teams.Publication Dual-channel competition: the role of quality improvement and price-matching(Taylor & Francis, 2021-05-06) Avgerinos, Emmanouil; Xu, Jinpeng; Huang, Yufei ; Feng, Gengzhong; Chu, Feng; https://ror.org/02jjdwm75Quality improvement and price-matching are two commonly used competing strategies by the retailers. However, it is still unclear how the retailers should deliberate over the two strategies when selling in both online and o ine markets. In this paper, we consider two dual-channel retailers selling a substitutable product to consumers in both online and o ine markets. Especially, the retailers compete in the online market, and their o ine markets are exclusive to themselves. We establish a game-theoretical model to investigate the trade-o between quality improvement and price-matching in competition, and the impact on retailers' pro ts and consumer surplus in the dual-channel market structure. The analysis shows that, rst, a retailer should choose to improve its quality to avoid price competition when the online market is small; second, when retailers engage in price competition, the retailer with larger o ine market is more willing to adopt price matching, while the retailer with a small share of o ine market can be hurt; third, quality improvement can always increase the consumer surplus, while price-matching always hurts consumer surplus due to price collusion.