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“Your Screen-Time App Is Keeping Track”: Consumers Are Happy to Monitor but Unlikely to Reduce Smartphone Usage

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dc.contributor.authorZimmermann, Laura
dc.contributor.rorhttps://ror.org/02jjdwm75
dc.date.accessioned2024-11-12T17:07:49Z
dc.date.available2024-11-12T17:07:49Z
dc.date.issued2021-07
dc.description.abstractCan screen-time applications help to control smartphone usage? Maladaptive consumption in the form of smartphone overuse is a concern for many consumers. As a solution, screen-time applications were launched by the largest technology companies. This research predicts that, while improving screen-time knowledge, tracking apps are less likely to empower users to reduce actual usage. Study 1, a longitudinal field study (N=242), shows that screen-time tracking improves digital self-awareness but that it is less likely to lead to a reduction of mobile usage. The results also reveal a small negative association between smartphone usage and performance at university. Study 2, an online experiment (N=139), uncovers that consumers prefer informational tracking over more restrictive alternatives (blocking, digital nudges), despite evaluating it as less effective for reducing screen time—especially those highest in smartphone dependence. These findings suggest that many people want to monitor their smartphone usage but not necessarily control it.
dc.description.peerreviewedyes
dc.description.statusPublished
dc.formatapplication/pdf
dc.identifier.citationZimmermann, L. (2021). “Your screen-time app is keeping track”: consumers are happy to monitor but unlikely to reduce smartphone usage. Journal of the Association for Consumer Research, 6(3), 377-382. https://doi.org/10.1086/714365
dc.identifier.doihttps://doi.org/10.1086/714365
dc.identifier.issn2378-1823
dc.identifier.urihttps://hdl.handle.net/20.500.14417/3341
dc.issue.number3
dc.journal.titleJournal of the Association for Consumer Research (JACR)
dc.language.isoen
dc.page.final382
dc.page.initial377
dc.page.total5
dc.publisherThe University of Chicago Press
dc.relation.departmentMarketing & Communication
dc.relation.entityIE University
dc.relation.schoolIE Business School
dc.rightsAttribution-NonCommercial 4.0 International
dc.rights.accessRightsinfo:eu-repo/semantics/openAccess
dc.rights.urihttps://creativecommons.org/licenses/by-nc/4.0/legalcode.en
dc.subject.keywordMaladaptive consumption
dc.subject.keywordSmartphone addiction
dc.subject.keywordDigital addiction
dc.subject.keywordSmartphone usage
dc.title“Your Screen-Time App Is Keeping Track”: Consumers Are Happy to Monitor but Unlikely to Reduce Smartphone Usage
dc.typeinfo:eu-repo/semantics/article
dc.version.typeinfo:eu-repo/semantics/acceptedVersion
dc.volume.number6
dspace.entity.typePublication
relation.isAuthorOfPublication072cc741-f4fb-4115-8cf9-6c26e6da2839
relation.isAuthorOfPublication.latestForDiscovery072cc741-f4fb-4115-8cf9-6c26e6da2839
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