Publication:
Team familiarity in cardiac surgery operations: The effects of hierarchy and failure on team productivity

dc.contributor.authorAvgerinos, Emmanouil
dc.contributor.authorFragkos, Ioannis
dc.contributor.authorHuang, Yufei
dc.contributor.rorhttps://ror.org/02jjdwm75
dc.date.accessioned2025-03-04T12:10:01Z
dc.date.available2025-03-04T12:10:01Z
dc.date.issued2019-10-01
dc.description.abstractProject teams are regularly assembled by a variety of organizations in order to perform knowledge-intensive tasks. Previous shared experiences among their members can have a significant impact on team performance. In this study, we use a unique and detailed dataset of 6206 cardiac surgeries from a private hospital in Europe, property of an American non-profit organization, in order to examine how past shared experiences of individuals affect future team productivity. Using transactive memory system as theoretical framework, we first decompose overall team familiarity into horizontal familiarity (e.g. surgeon to surgeon) and hierarchical familiarity (e.g. surgeon to nurse) and find that the former one is more beneficial for team productivity than the latter one. Next, we observe that horizontal familiarity of high-power, high-status individuals has a higher impact on team productivity than the one among subordinate individuals. Finally, we investigate how past failure experiences of individuals in the same team can increase future team productivity more than past shared successes. Our results provide useful insights for managers who aim to increase team productivity via better team allocation strategies.
dc.description.peerreviewedyes
dc.description.statusPublished
dc.formatapplication/pdf
dc.identifier.citationAvgerinos, E., Fragkos, I., & Huang, Y. (2020). Team familiarity in cardiac surgery operations: The effects of hierarchy and failure on team productivity. Human Relations, 73(9), 1278-1307. https://doi.org/10.1177/0018726719857122.
dc.identifier.doihttps://doi.org/10.1177/0018726719857122
dc.identifier.issn0018-7267
dc.identifier.urihttps://hdl.handle.net/20.500.14417/3614
dc.issue.number9
dc.journal.titleHuman Relations
dc.language.isoen
dc.page.total50
dc.publisherSAGE Journals
dc.relation.departmentOperations & Business Analytics
dc.relation.entityIE University
dc.relation.schoolIE Business School
dc.rightsAttribution 4.0 International
dc.rights.accessRightsinfo:eu-repo/semantics/openAccess
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/deed
dc.subject.keywordCardiac surgery
dc.subject.keywordFailure
dc.subject.keywordHierarchy
dc.subject.keywordProductivity
dc.subject.keywordTeam familiarity
dc.subject.keywordTransactive memory system
dc.titleTeam familiarity in cardiac surgery operations: The effects of hierarchy and failure on team productivity
dc.typeinfo:eu-repo/semantics/article
dc.version.typeinfo:eu-repo/semantics/acceptedVersion
dc.volume.number73
dspace.entity.typePublication
relation.isAuthorOfPublication7ae3c782-be2d-4764-bac2-6924d08b0055
relation.isAuthorOfPublication.latestForDiscovery7ae3c782-be2d-4764-bac2-6924d08b0055
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