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Mens rea, wrongdoing and digital advocacy in social media: Exploring quasi-legal narratives during #deleteuber boycott

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dc.contributor.authorIllia, Laura
dc.contributor.authorColleoni, Elanor
dc.contributor.authorLudovico, Nuccio
dc.contributor.authorRavindran, Kiron
dc.contributor.funderFundación BBVA
dc.contributor.funderBanco Bilbao Vizcaya Argentaria
dc.contributor.funderYork University
dc.contributor.funderUniversity of Fribourg
dc.contributor.rorhttps://ror.org/02jjdwm75
dc.date.accessioned2024-07-08T13:14:14Z
dc.date.available2024-07-08T13:14:14Z
dc.date.issued2022
dc.description.abstract#Boycotts represent digital advocacy attempts in which users publicly punish an organization as a lurata (i.e.,jury),which assesses the guilty intent,the mens rea (i.e.,guilty mind),from a set of visible acts,the actus reus (i.e.,wrongdoings). Yet,we know little about the quasi-legal narratives advocated by users. To this aim,we developed a mixed method study of the #deleteuber boycott on Twitter. Our findings suggest that while users advocate both an Uber-specific and a shared mens rea of Uber with sharing economy firms or the tech giants of Silicon Valley,the latter narrative is the most prominent one; its use depends on whether users are part of a lurata of influencers or not. These findings provide a contribution to studies on public affairs that focus on online activism,boycotts in social media and digital advocacy because they increase our understanding of the opaque legal motivations that provoke boycotters. Also,they highlight that social media blurs the boundaries between boycotts directed at the firm from the boycotts arising indirectly due to the shameful acts of the industry or peers.
dc.description.fundingtypeOur research would not have been possible without the financial support provided by BBVA Foundation Individual Grants (Spain). Moreover, we have greatly benefited from the conversations and suggestions of a number of peers or senior scholars. Comments by Robert Phillips (York University), Alessandra Zamparini (Università della Svizzera Italiana), Christian Fiesler (BI) have have been crucial to shape our study and its design. We are also grateful to the participants at the Sharing Economy workshop in China on “Challenges and opportunities in the sharing economy” and to participants of EGOS pre-conference workshop on “Opportunities and controversies of sharing economy” whose comments about our initial ideas were very constructive and helpful in shaping this paper. Finally, a special thanks goes to Anika Clausen who helped to take care of formatting and last revision of the paper. Our research would not have been possible without the financial support provided by BBVA Foundation Individual Grants (Spain). Moreover, we have greatly benefited from the conversations and suggestions of a number of peers or senior scholars. Comments by Robert Phillips (York University), Alessandra Zamparini (Università della Svizzera Italiana), Christian Fiesler (BI) have have been crucial to shape our study and its design. We are also grateful to the participants at the Sharing Economy workshop in China on “Challenges and opportunities in the sharing economy” and to participants of EGOS pre-conference workshop on “Opportunities and controversies of sharing economy” whose comments about our initial ideas were very constructive and helpful in shaping this paper. Finally, a special thanks goes to Anika Clausen who helped to take care of formatting and last revision of the paper. Open Access Funding provided by Universite de Fribourg.
dc.description.keyword#Boycott
dc.description.keywordactus reus
dc.description.keyworddigital advocacy
dc.description.keywordlurata
dc.description.keywordmens rea
dc.description.keywordsharing economy
dc.description.keywordsocial media
dc.description.keywordUber
dc.formatapplication/pdf
dc.identifier.citationIllia, L., Colleoni, E., Ranvidran, K., & Ludovico, N. (2022). Mens rea, wrongdoing and digital advocacy in social media: Exploring quasi?legal narratives during# deleteuber boycott. Journal of Public Affairs, 22, e2805.
dc.identifier.doihttps://doi.org/10.1002/pa.2805
dc.identifier.issn14723891
dc.identifier.officialurlhttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85122160463&doi=10.1002%2fpa.2805&partnerID=40&md5=37a4d6454caec40bf9e89c6042e4e966
dc.identifier.urihttps://hdl.handle.net/20.500.14417/3032
dc.issue.numberS1
dc.journal.titleJournal of Public Affairs
dc.language.isoeng
dc.page.total21
dc.publisherJohn Wiley and Sons Ltd
dc.relation.departmentInformation Systems & Technology
dc.relation.entityIE University
dc.relation.schoolIE School of Science & Technology
dc.rightsAttribution-NonCommercial 4.0 International
dc.rights.accessRightsinfo:eu-repo/semantics/openAccess
dc.rights.urihttps://creativecommons.org/licenses/by-nc/4.0/
dc.subject#Boycott; actus reus; digital advocacy; lurata; mens rea; sharing economy; social media; Uber
dc.subject.keyword#Boycott
dc.subject.keywordactus reus
dc.subject.keyworddigital advocacy
dc.subject.keywordlurata
dc.subject.keywordmens rea
dc.subject.keywordsharing economy
dc.subject.keywordsocial media
dc.subject.keywordUber
dc.titleMens rea, wrongdoing and digital advocacy in social media: Exploring quasi-legal narratives during #deleteuber boycott
dc.typeinfo:eu-repo/semantics/article
dc.version.typeinfo:eu-repo/semantics/publishedVersion
dc.volume.number22
dspace.entity.typePublication
person.identifier.scopus-author-id35279781100
person.identifier.scopus-author-id42661386100
person.identifier.scopus-author-id57394627300
person.identifier.scopus-author-id57219055116
relation.isAuthorOfPublicationec436d63-dae4-423d-9355-3e46fe8640cc
relation.isAuthorOfPublication.latestForDiscoveryec436d63-dae4-423d-9355-3e46fe8640cc
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