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Intervention-based Research in Operations Management

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dc.contributor.authorChandrasekaran, Aravind
dc.contributor.authorOliva, Rogelio
dc.contributor.authorSalvador, Fabrizio
dc.contributor.rorhttps://ror.org/02jjdwm75
dc.date.accessioned2024-07-08T13:14:13Z
dc.date.available2024-07-08T13:14:13Z
dc.date.issued2023
dc.description.abstractIntervention-Based Research (IBR) is a research method where scholars closely interact with practicing managers in understanding and solving complex problems,with the ultimate goal of generating novel theoretical insights. IBR calls for researchers to be actively involved in the problem-solving process,rather than observing it unobtrusively—as required by alternative approaches. IBR is particularly relevant and promising for Operations Management (OM) scholars,whose mission is to engage with practice to provide working solutions to operational problems. This fact is echoed in the rising interest among OM scholars for the application of IBR,the creation of IBR departments at the leading journals,as well as the publication of several articles using this novel research method. Yet researchers may struggle to find complete guidelines for designing and executing IBR projects. This monograph is meant to provide doctoral students and OM scholars with an overview of this research method. In Section 1,we make the case for the need for IBR,discuss its relation with engaged scholarship,and compare it with other commonly used research methods. In Section 2,we clarify the epistemological underpinnings of IBR by discussing how it supports abductive reasoning in theory building,and by exploring what is needed,from the researcher and the context situation,for IBR to yield theoretical insights. Section 3 outlines a typical process that researchers can follow when conducting IBR,presents strategies that researchers can take to reduce uncertainty and risks during their engagement,and illustrates some of the best practices that can lead to stronger engagement with the problem. Section 4 showcases recently published IBR papers in OM and uses these papers to help the reader grasp concrete examples of the fundamental methodological tenets of IBR. We conclude by synthesizing the threefold benefits of IBR of solving a problem from the field,generating theoretical insights,and educating aspiring managers on the problem and its solution. ©2023 A. Chandrasekaran et al.
dc.description.peerreviewedyes
dc.description.statusPublished
dc.formatapplication/pdf
dc.identifier.citationChandrasekaran, A., Oliva, R., & Salvador, F. (2023). Intervention-based research in operations management. Foundations and Trends® in Technology, Information and Operations Management, 17(1), 1-81. https://doi.org/10.1561/0200000104.
dc.identifier.doihttps://doi.org/10.1561/0200000104
dc.identifier.issn15719545
dc.identifier.officialurlhttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85180473006&doi=10.1561%2f0200000104&partnerID=40&md5=f68f72921c4d2286940ec8591daa78c9
dc.identifier.urihttps://hdl.handle.net/20.500.14417/3018
dc.issue.number1
dc.journal.titleFoundations and Trends in Technology
dc.language.isoen
dc.page.final81
dc.page.initial1
dc.publisherNow Publishers Inc
dc.relation.entityIE University
dc.relation.schoolIE Business School
dc.rightsAttribution-NonCommercial 4.0 International
dc.rights.accessRightsinfo:eu-repo/semantics/openAccess
dc.rights.urihttps://creativecommons.org/licenses/by-nc/4.0/
dc.subject.keywordAction research
dc.subject.keywordEngaged scholarship
dc.subject.keywordProblem-driven research
dc.subject.keywordResearch methods
dc.subject.otherAction research
dc.subject.otherComplex problems
dc.subject.otherEngaged scholarship
dc.subject.otherIt supports
dc.subject.otherOperation management
dc.subject.otherOperational problems
dc.subject.otherProblem solving process
dc.subject.otherProblem-driven research
dc.subject.otherResearch method
dc.subject.otherStudent management
dc.subject.otherOperations research
dc.titleIntervention-based Research in Operations Management
dc.typeinfo:eu-repo/semantics/article
dc.version.typeinfo:eu-repo/semantics/acceptedVersion
dc.volume.number17
dspace.entity.typePublication
person.identifier.scopus-author-id25621102800
person.identifier.scopus-author-id7102411613
person.identifier.scopus-author-id55103826900
relation.isAuthorOfPublication4f6ee2b0-e362-4396-a4f4-16667fabc5af
relation.isAuthorOfPublication.latestForDiscovery4f6ee2b0-e362-4396-a4f4-16667fabc5af
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