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Project managers' breadth of experience, project complexity and project performance

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dc.contributor.authorAlba, Constantin
dc.contributor.authorMadiedo, Juan Pablo
dc.contributor.authorBendoly, Elliot
dc.contributor.authorSalvador, Fabrizio
dc.contributor.authorTenhiälä, Antti
dc.contributor.funderAgencia Estatal de Investigación
dc.contributor.rorhttps://ror.org/02jjdwm75
dc.date.accessioned2024-07-08T13:14:19Z
dc.date.available2024-07-08T13:14:19Z
dc.date.issued2021
dc.description.abstractResearch has found that a project manager's experience is a driver of project performance. However,whether specialist or generalist project managers are more effective remains an open question to date. In this paper,we examine how project managers' breadth of experience influences project completion time under different levels of project complexity. Using longitudinal data from 9,765 enterprise resource planning (ERP) system projects executed by a software services organization,we find that managers' breadth of experience has a U-shaped impact on project completion time. We also find that while we can identify an optimal level of breadth of experience that minimizes project completion time on the U-curve,this optimal level becomes lower (the U-curve shifts to the left) as project complexity increases. As project complexity decreases,the U-curve flattens and tends to become monotonically decreasing,signifying that diseconomies from project managers' breadth of experience are less apparent in simpler projects. From a practical standpoint,these findings suggest that project managers' breadth of experience is a critical driver of project performance that should be a key consideration in the selection of managers to lead knowledge work,especially for complex projects. © 2021 The Authors. Journal of Operations Management published by Wiley Periodicals LLC on behalf of Association for Supply Chain Management,Inc.
dc.description.fundingtypeResearchReported in this paper was partially funded by the Spanish State Research Agency (AEI)-10.13039/501100011033; Grant/Award Number: PID2019-111602RA-I00 Funding information
dc.description.keywordcomplexity
dc.description.keywordexperience
dc.description.keywordgeneralists
dc.description.keywordperformance
dc.description.keywordproject managers
dc.description.keywordspecialists
dc.formatapplication/pdf
dc.identifier.citationSalvador, F., Alba, C., Madiedo, J. P., Tenhiälä, A., & Bendoly, E. (2021). Project managers' breadth of experience, project complexity, and project performance. Journal of Operations Management, 67(6), 729-754.
dc.identifier.doihttps://doi.org/10.1002/joom.1140
dc.identifier.issn2726963
dc.identifier.officialurlhttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85107586644&doi=10.1002%2fjoom.1140&partnerID=40&md5=c8f0aaf0f7d21b76860f4bc0cd0098a9
dc.identifier.urihttps://hdl.handle.net/20.500.14417/3057
dc.issue.number6
dc.journal.titleJournal of Operations Management
dc.language.isoeng
dc.page.final754
dc.page.initial729
dc.page.total0
dc.publisherJohn Wiley and Sons Inc
dc.relation.departmentOperations & Business Analytics
dc.relation.entityIE University
dc.relation.schoolIE Business School
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.accessRightsinfo:eu-repo/semantics/openAccess
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectcomplexity; experience; generalists; performance; project managers; specialists
dc.subject.keywordcomplexity
dc.subject.keywordexperience
dc.subject.keywordgeneralists
dc.subject.keywordperformance
dc.subject.keywordproject managers
dc.subject.keywordspecialists
dc.subject.otherEnterprise resource planning
dc.subject.otherComplexity
dc.subject.otherExperience
dc.subject.otherGeneralist
dc.subject.otherOptimal level
dc.subject.otherPerformance
dc.subject.otherProject completion time
dc.subject.otherProject complexity
dc.subject.otherProject managers
dc.subject.otherProject performance
dc.subject.otherSpecialist
dc.subject.otherManagers
dc.titleProject managers' breadth of experience, project complexity and project performance
dc.typeinfo:eu-repo/semantics/article
dc.version.typeinfo:eu-repo/semantics/publishedVersion
dc.volume.number67
dspace.entity.typePublication
person.identifier.scopus-author-id55103826900
person.identifier.scopus-author-id57224448828
person.identifier.scopus-author-id57214316841
person.identifier.scopus-author-id36171034600
person.identifier.scopus-author-id6602755760
relation.isAuthorOfPublication4f6ee2b0-e362-4396-a4f4-16667fabc5af
relation.isAuthorOfPublication4584598a-b594-49ac-b6fd-994eaebb7f73
relation.isAuthorOfPublication.latestForDiscovery4f6ee2b0-e362-4396-a4f4-16667fabc5af
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